• Brother Printer Support & Troubleshooting

    Brother Printer Setup & Install
    Brother Printer Driver Download
    Brother Printer Wireless Setup
    Brother Printer Troubleshooting

    Brother Printer Support

BROTHER HL L8360CDW SUPPORT

HL L8360CDW PRINTER WINDOWS SETUP

 You can connect your brother HL L8360CDW printer to your windows computer either through an USB cable connection or through a wireless connection. If you connect your brother L8360CDW printer to the windows computer using an USB cable, you can print and scan from your HL L8360CDW printer as follows:

  • Unbox your Brother HL L8360CDW printer.
  • Remove the packing materials from your L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer.
  • Connect the power cord to your printer and to an electrical outlet.
  • Poweron your L8360CDW printer.
  • Connect the USB cable to the computer at once when your HL L8360CDW printer is ready with the first time installation. Also, your computer must be connected to an active network connection.
  • At once when your Computer is connected to the L8360CDW printer, the built in drivers for your Brother HL L8360CDW printer will automatically gets downloaded in your Brother HL L8360CDW printer.
  • While connecting the USB cable, make sure that you place your computer and printer at a minimum distance.
  • Now, turn off your brother HL L8360CDW printer and turn on your printer again. Now, you can print and scan from your HL L8360CDW printer.

HL L8360CDW PRINTER MAC SETUP

  • Unbox your Brother HL L8360CDW printer.
  • Remove the packing materials from your L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer.
  • Connect the power cord to your printer and to an electrical outlet.
  • Poweron your L8360CDW printer.
  • Connect your Mac device to a network connection.
  • In the browser of your device, type brother HL L8360CDW drivers for Mac and search.
  • In the brother printer support link, choose your MAC version, language and your brother HL L8360CDW printer from  theprinter list  and click on search.
  • You can choose a variety of printer driver packages from the list.

Brother HL L8360CDW

BROTHER HL L8360CDW PRINTER TONER CARTRIDGES INSTALL

  • Unbox your Brother HL L8360CDW printer.
  • You will find a drum unit and toner cartridge assembly, a driver installation CD, a reference guide, a power cord, a quick setup guide and a product safety guide along with your HL L8360CDW printer.
  • Remove the packing materials from your L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer. ( for the reinstallation, power on your HL L8360CDW printer and open the drum unit. Take away the old toner cartridge. Uncover the toner cartridges. Install it in the holder until it fixes in its position and close it.)
  • Open the paper tray that is under the drum unit.
  • Install the white sheets in the paper tray and adjust the width guides. Do not adjust the width guides too tightly as this may damage your paper and may cause paper stuck issues.

BROTHER HL L8360CDW PRINTER WIRELESS SETUP

  • Unbox your Brother HL L8360CDW printer.
  • Remove the packing materials from your L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer.
  • Connect the power cord to your printer and to an electrical outlet.
  • Poweron your L8360CDW printer.
  • In your brother HL L8360CDW printer, click on settings and then click all settings.
  • Now, click on print reports and then click network configuration. And click on yes to print the report.
  • Locate the IP address and password of your L8360CDW printer and mark it for future use.
  • Now, click on settings and then click all settings.
  • Choose network and then click WLAN.
  • Then select setup wizard and press yes to enable WLAN. You can click no to disable WLAN and it is up to your choice.
  • Your L8360CDW printer will search for all the networks and choose your network and press ok.
  • If the wireless connection is successful, your HL L8360CDW printer shows connected in the Computer screen. If your L8360CDW printer is not connected to your wireless connection, redo the steps again.

BROTHER HL L8360CDW PRINTER SCANNER SETUP

  • Unbox your Brother HL L8360CDW printer.
  • Remove the packing materials from your L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer.
  • Connect the power cord to your printer and to an electrical outlet.
  • Poweron your L8360CDW printer.
  • Power on your computer and connect it to an active network connection.
  • Now, connect your brother HL L8360CDW printer to the same wireless network connection. Also, you must download the necessary drivers for your HL L8360CDW printer.
  • Then, press the scan button in your L8360CDW printer.
  • Click on scan to a PC and click ok.
  • Then, select what you want to scan- email, file or OCR and then click ok.
  • And then select the original type, whether it is 1 sided or 2 sided and then click ok.
  • Now, select the colour of the print you want as black and white or colour print and click ok.
  • You can now scan to your PC from your HL L8360CDW printer.

To scan to an Email:

  • Unbox and remove the packing materials from your HL L8360CDW printer.
  • Open the front panel of your HL L8360CDW printer.
  • Pull out the drum unit and remove the silica gel pack from the drum unit.
  • Remove the orange tape around the sides of your L8360CDW printer’s drum unit.
  • And you will find a long orange tape under the HL L8360CDW printer, which must be removed now. Then close the front panel.
  • The toner cartridges will be already installed in the drum unit for your L8360CDW printer.
  • Connect the power cord and power on your L8360CDW printer. Load enough number of papers in the input tray.
  • In your brother HL L8360CDW printer, click on settings and then click all settings.
  • Now, click on print reports and then click network configuration. And click on yes to print the report.
  • Locate the IP address and password of your L8360CDW printer and mark it for future use.
  • In your computer web browser, enter your HL L8360CDW printer’s IP address and click enter.
  • Enter all the necessary information asked in the desktop, using the print report.
  • Enter the email address to which you must send and then click submit. Now, you will be able to scan to Email.

BROTHER HL L8360CDW PRINTER TROUBLESHOOTING

  • If you find issues with your brother HL L8360CDW printer wired connection, please be sure that you do not use a USB hub. Using USB hub may create the connectivity issues.
  • If you have issues with your USB connection, try to reconnect the USB cable to your L8360CDW printer and to your computer. If you were to encounter the same issue, try a different USB slot. Then, try connecting a different USB cable, as your USB cable must have damaged and in turn will cause connection issues.
  • If your brother HL L8360CDW printer is not installed for the first time, open the front panel. Pull the drum unit and toner cartridge assembly and make sure that you have removed all the packing materials from the drum unit, especially the silica gel. Then, push it back to its place and close the front panel. Turn off your HL L8360CDW printer and power it on again after some time. This will clear your issue.
  • If your HL L8360CDW printer creates trouble after reinstalling the toner cartridges, then power off your HL L8360CDW printer. Power on your brother printer and open the front panel. Pull the drum unit out. Take away the toner cartridge and reinstall it again until you hear a sound that it fixes to its position. Then, move the toner cartridge from one end to the other twice or thrice and close the drum unit and front panel. Now, power off your L8360CDW printer and power on again and your printer would have been ready.
  • If you are not able to scan even after connecting your L8360CDW printer to a network connection, make sure that you have connected to a wired network connection. Wireless network connection will not support scanning. Only wired network connection allows scanning facility.
  • While installing drivers for your brother HL L8360CDW printer in your computer, please download  and install all the drivers and softwares available for your L8360CDW printer. Downloading specific drivers will not allow you to make use of all the printer facilities.
  • While scanning, please be sure to choose the correct original type, as it is very important to choose the correct option. Also, give all the necessary information while you are preparing your HL L8360CDW printer to scan to a Email feature. Enter your brother HL L8360CDW printer’s email address in the from address and your receiving email address in the to address. Enter the subject in the subject field.
  • Whenever you underwent a problem with your brother HL L8360CDW printer, seek help from the brother printer support. Also, you have a reference guide to help you out in any of the setup issues. If you are not able to correct the issues with your brother HL L8360CDW printer, then go ahead for servicing.